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Christopher Lasch:

Modern society has achieved unprecedented rates of formal literacy, but at the same time it has produced new forms of illiteracy. People increasingly find themselves unable to use language with ease and precision, to recall the basic facts of their country’s history, to make logical deductions, to understand any but the most rudimentary written texts, or even to grasp their constitutional rights. The conversion of popular traditions of self-reliance into esoteric knowledge administered by experts encourages a belief that ordinary competence in almost any field, even the art of self-government, lies beyond reach of the layman.